Frequently Asked Questions
Arabica and robusta
All coffee beans come from plants in the genus Coffea. Although there are thousands of species of plants within this genus, with tremendous variance in size and shape, only two are of commercial importance: Coffea arabica, and Coffea canephora, the latter more commonly called robusta, after a prime variety. A third species, Coffea liberica has found some localized production in Liberia, but it is of minor significance in the global market.
Can I follow the updates about the shipment of my product?
You can easily follow your shipments via the tracking number that we provided.
Do you guarantee that my order will arrive in its original condition?
Yes, we guarantee that you will receive your order in exactly the same condition as it is delivered to us. We also provide product photos upon request.
How do I know the weight of my product?
Most products on EQahwe have their weight details.
How much caffeine is in decaf?
Arabica coffee contains 0.8-1.4% caffeine. In other words, it is naturally 98.6 to 99.2 percent caffeine free. That 1.1% average must be further reduced by 97.5 percent to be considered decaffeinated.
How to store coffee
This is a common question in online discussions about coffee, and it never fails to cause dissension.
Coffee beans must be isolated from air and moisture. Probably the best storage containers are made from glass or glazed ceramic, which have the added benefit of being easily cleaned. If glass is used, the container should be kept in a dark location (if only because light is, theoretically, usually an accelerant to chemical processes); in either case, the containers must be able to maintain an air- and moisture-proof seal.
Is coffee acidic?
Coffee is relatively low in acid. Its pH averages around 5.0 - 5.1, which is more neutral than beer or any fruit juice and similar to carbonated water (which contains carbonic acid as a result of the dissolved carbon dioxide). As Ukers notes in All About Coffee, if a vinegar/water solution were made within an equivalent pH, its acidity could not be detected by taste
Darker roasted coffees are less acidic—both in their flavor profile and in any actual acid content.
Is coffee good for health?
Coffee is rich in antioxidants and numerous minerals which have shown to provide an array of health benefits. However, if you have any pre-existing health conditions or are concerned about the effect of coffee on your health, please seek advice from your doctor first.
Is it safe to use my credit/ debit card on EQahwa?
Yes, eqahwa.com is secure and protected by SSL encryption technology, which makes it perfectly safe for credit/ debit card use.
Prohibited products?
Many countries have prohibitions for specific or common articles e.g weapons, certain drugs and in some cases, 'indecent' materials of all forms. Please consider your country's customs duties and regulations for your selection of purchase from Turkey. You can always advise us before your purchase. We will help you at our best with our expertise in international shipments and trade.